1. Which type does your company belong to , manufacture or trading company?
Answer: we are a manufacture factory- Hengan Radiator Group Co., Ltd.
2. what is your general radiator core thickness?
Answer: our radiator core thickness includes 16mm, 26mm, 32mm, 48mm, 50mm, 56mm, 58mm.84mm, 104mm and more. Please tell me your requirememts, then we can offer the best to you.
3.How much time do i can get my order products?
Answer: Usually, You can get your order with 20-30 days after the payment.
4. How long time is your warranty?
Answer: one year and two years.
5. What is your lead time?
Answer: Generally, our lead time is usually within 20 days after received the deposit for the one container order quantity.
6. How can you guarantee the quality?
Answer:all the products will be checked 3 times at least, we have our own national level testing center with CNAS certificate for cooling systems to make sure the quality and performane. Our testing include: wind tunel, thermal fatigue , salt&fog, pressure cycle and so on.
7. If we don't find what we want on your website, what should we do?
Answer: you can email us or talk by trademanager or contact us by skype wfhengan05.
8. Can we buy 1 pc of each item for quality testing?
Answer: This depends on what kind of products you need, generally sample is ok but the sample cost and freight cost should be paid by your side.